What infrastructure do you support?
Servers, firewalls, switches, Wi-Fi, and cloud environments, whether you run on premises, hybrid, or fully in the cloud.
Are on-site visits included?
Yes. Local technicians on site from Tampa to Naples are included in the monthly price for managed clients. Most issues are fixed remotely; when something needs hands, a technician comes out. Projects such as office moves are scoped and billed separately.
What does a project like an office move cost?
Projects are scoped up front and billed at $150 per hour. You see the scope before any work starts.
How do you keep systems running?
AI-driven monitoring runs around the clock, backups are monitored with tested restores, and every configuration is documented. Guaranteed after-hours response comes with the After-Hours Critical Support add-on.