Company facts
Our canonical source for who we are, where we work, what we charge, and how support works. Last updated October 2, 2026.
Organization
| Brand | SWFIT (Southwest Florida IT) |
| History | Part of The Cyber Harbor Group with sister company Boston Managed IT (bostonmit.com); managing IT since 2017. |
| Headquarters | Venice, Florida |
| Service area | Florida’s Gulf Coast: Tampa, St. Petersburg, Bradenton, Sarasota, Venice, Port Charlotte, Punta Gorda, Fort Myers, Cape Coral, and Naples |
| CEO | Nicholas Salem |
| Phone | (813) 999-0086 |
| hello@swfit.io. The single public address for clients and new inquiries. |
Client profile
| Supported range | 5 to 1,000 users |
| Sweet spot | Most clients have 25 to 100 users |
| Minimums | Fully managed: 5 users. Co-managed: 25 users. |
| Core industries | Biotech and life sciences, veterinary, private equity, nonprofits, financial services, legal, and healthcare and medical |
| Frameworks | HIPAA, FINRA, SOC 2 readiness, cyber insurance requirements, and the Florida Information Protection Act (FIPA) |
Pricing
| Fully managed IT | From $115 per user per month (minimum 5 users) |
| Co-managed IT | From $70 per user per month (minimum 25 users) |
| Projects | $150 per hour, scoped first |
| Nonprofits | 10% off the monthly base |
| vCIO | Add-on, quoted per client, fully managed only |
| Onboarding | Scoped and quoted per engagement |
| Estimate | Pricing calculator |
Support
| Email first response | Median 12 minutes over the last 90 days, measured from help desk email tickets with automated alerts excluded; the help desk is shared with Boston Managed IT |
| Monitoring | AI-driven monitoring of endpoints, servers, network, and cloud, 24/7 (MDR included in fully managed IT) |
| After hours | Guaranteed after-hours response with the After-Hours Critical Support add-on, quoted per client |
| How support works | Who answers, how fast, and what happens next |
Team
| Nicholas Salem | CEO |
| Lamont Andrews | Client Relationship Manager |
| Elena Salem | Service Delivery Manager |
| Daniel Ostrowski | L3 Service Delivery Technician |
| Nicole Cormier | Web Designer |
Questions
We support organizations from 5 to 1,000 users. Most clients have 25 to 100. Fully managed IT starts at 5 users and co-managed IT at 25.
Pricing is published: fully managed IT from $115 per user per month, co-managed IT from $70, and projects at $150 per hour. Nonprofits receive 10% off. Onboarding is scoped and quoted per engagement.
Median email first response is 12 minutes over the last 90 days, measured from help desk email tickets with automated alerts excluded; the help desk is shared with Boston Managed IT. This is a median; overnight and weekend requests wait longer. Guaranteed after-hours response with the After-Hours Critical Support add-on, quoted per client.
Florida’s Gulf Coast from Tampa to Naples: Tampa, St. Petersburg, Bradenton, Sarasota, Venice, Port Charlotte, Punta Gorda, Fort Myers, Cape Coral, and Naples. Headquartered in Venice, Florida.
SWFIT is AI-first in how it operates: AI-driven monitoring watches every managed system around the clock and flags problems early, and real technicians answer and fix them. We run internal AI infrastructure for workflows where keeping processing under our direct control matters, alongside carefully governed cloud services.
Yes. A 30-minute review of your security, backups, and Microsoft 365 with a senior engineer, the three fixes that matter most with rough costs, in writing.
Free assessment
