About
Southwest Florida IT (“SWFIT,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website (“swfit.io”), use our services, or otherwise interact with us. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect information about you in the following ways:
a. Information You Provide to Us
- Contact Information: Name, email address, phone number, company name, and address.
- Account Information: Username, password, and other information you provide when creating an account.
- Communication Data: Any messages, inquiries, or feedback you submit through our contact forms or email.
b. Information We Collect Automatically
- Usage Data: Information about your interactions with our website, such as pages visited, time spent on pages, and links clicked.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: Cookies, beacons, and similar technologies to enhance your experience and gather analytics.
c. Information from Third Parties
We may receive information about you from third-party sources, such as business partners, public databases, or social media platforms.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To deliver IT support, managed services, and other offerings.
- To Communicate with You: To respond to inquiries, send updates, and provide important notices.
- To Improve Our Website and Services: To analyze website usage, troubleshoot issues, and enhance user experience.
- For Marketing Purposes: To send promotional materials and offers, where permitted by law.
- To Ensure Security and Compliance: To protect against unauthorized access, enforce our terms of service, and comply with applicable laws.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who assist with website hosting, email communications, payment processing, or analytics.
- Business Partners: With your consent, we may share information with partners to offer joint services.
- Legal Authorities: When required by law, to comply with legal obligations or enforce our rights.
- Affiliates and Subsidiaries: Other entities under our parent company, The Cyber Harbor Group.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Recognize your preferences and settings.
- Provide personalized content.
- Analyze website performance and traffic.
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: Request access to or correction of your personal information.
- Data Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out of Marketing: Unsubscribe from promotional communications by clicking the “unsubscribe” link in our emails or contacting us directly.
- Do Not Track: While we do not respond to “Do Not Track” signals, you can limit tracking by managing your browser settings.
To exercise these rights, contact us at privacy@swfit.io.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no system can guarantee complete security. You are responsible for maintaining the confidentiality of your account credentials.
7. International Data Transfers
If you access our website or services from outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to such transfers.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Southwest Florida IT
Email: privacy@swfit.io
Thank you for trusting SWFIT with your information. Your privacy is important to us.