One IT standard across a growing investment portfolio
A regional private equity group with holdings across veterinary care, healthcare, professional services, and retail needed one IT partner that could scale with every acquisition.
10+ → 1
IT vendors consolidated into one partner
2x
faster onboarding of new acquisitions
5–10days
to secure and onboard a new company
Client
Regional private equity group
Industry
Private equity
Timeline
5 to 10 business days per acquisition
What we delivered
Standard tech stack, white-labeled help desk, M&A playbooks, vCIO strategy, reporting
The situation
What they needed
Standardize technology across portfolio companies, speed up M&A transitions, cut IT fragmentation, and give firm leadership a clear view into every environment.
What was in the way
Every portfolio company had a different MSP, or none at all
No unified IT documentation or security posture
New acquisitions needed urgent IT transitions
Leadership had no visibility across IT operations
What we did
The work, step by step
01
Standardized tech stack
One core set of tools across every company: Microsoft 365, Defender, backup, RMM, IT documentation, and UCaaS.
02
White-labeled help desk
Brand-specific onboarding materials, email domains, and support experiences for each business.
03
M&A onboarding playbooks
Rapid deployment workflows that secure and onboard a new acquisition in 5 to 10 business days.
04
CIO-level strategy
Quarterly executive briefings and roadmaps that tie IT to portfolio growth goals.
05
Central documentation and reporting
Documentation and live IT metrics for every portfolio company in one place.
The results
What changed
MSP fragmentation cut from 10+ vendors to one IT partner
New acquisitions onboarded 2x faster than before
Standardized IT policies and compliance across the portfolio
“Southwest Florida IT is more than a vendor. They’re our embedded IT strategy team. Every acquisition runs smoother, every location gets the support it needs, and our operating partners finally have a playbook that works.”